Legal

Terms of Service

Last updated: February 27, 2026

Please read these Terms of Service ("Terms", "Agreement") carefully before using the TOSE.sh platform and services operated by TOSE ("Company", "we", "us", or "our").

1. Acceptance of Terms

By accessing or using TOSE.sh ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
You must be at least 16 years of age to use the Service. By using the Service, you represent that you meet this age requirement.
If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

TOSE.sh is a cloud platform that enables developers to build, deploy, and host web applications. Our Service includes:

Platform Features

Automated deployment from Git repositories
Serverless functions and edge computing
Custom domain management and SSL certificates
Analytics and monitoring tools
Team collaboration features

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. Account Registration and Security

To access certain features of the Service, you must create an account. When registering, you agree to:

Account Requirements

Provide accurate, current, and complete information
Maintain and promptly update your account information
Maintain the security and confidentiality of your login credentials
Notify us immediately of any unauthorized access or security breach
Accept responsibility for all activities under your account

Account Termination

We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or pose a security risk to the Service or other users.

4. Pay As You Go and Payment

TOSE operates on a pay-as-you-go (prepaid) model. You must top up your account balance before using paid services.

Free Plan

The free plan ("Hobby Plan") is provided for personal, non-commercial use only. We reserve the right to limit, modify, or discontinue free plans at any time without notice.

Prepaid Balance

You must add credits to your account balance in advance before using paid services
All top-ups and payments are strictly non-refundable. Once payment is made, no refund will be issued under any circumstances, except as required by Vietnamese law
Your account balance will be deducted based on actual usage of paid services and resources
When your account balance is depleted, paid services may be suspended until additional credits are added
Price changes will be communicated with at least 30 days notice
In the event your account is suspended or terminated due to violation of these Terms, including but not limited to engaging in illegal activities, all remaining account balance and credits are forfeited and no refund will be provided

Usage and Billing

Service usage is deducted from your prepaid balance in real-time or at regular intervals. You are responsible for monitoring your balance and topping up as needed to maintain uninterrupted service.

5. User Content and Intellectual Property

You retain ownership of all content you submit, post, or display through the Service ("User Content").

License Grant

By submitting User Content, you grant TOSE a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of operating and improving the Service.

Your Responsibilities

You represent that you own or have rights to all User Content you submit
Your content does not violate any third-party rights or applicable laws
You are solely responsible for backing up your User Content

Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by TOSE and protected by international copyright, trademark, and other intellectual property laws.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

Prohibited Activities

Use the Service for any illegal or unauthorized purpose
Transmit malware, viruses, or other malicious code
Engage in cryptocurrency mining or resource-intensive activities
Host phishing sites or conduct fraudulent activities
Distribute spam, unsolicited communications, or illegal content
Attempt to gain unauthorized access to other systems or data
Interfere with or disrupt the Service or its infrastructure
Use the Service to conduct or facilitate Distributed Denial of Service (DDoS) attacks against any target
Deploy, host, or distribute pornographic, obscene, or sexually explicit content
Deploy, host, or operate online gambling, betting, or casino websites or applications
Use the Service for any activity that violates Vietnamese law or the laws of any applicable jurisdiction
Resell, sublicense, or redistribute the Service without authorization
Reverse engineer, decompile, or disassemble any part of the Service
Violate any applicable laws, regulations, or third-party rights

Enforcement

We reserve the right to investigate and take appropriate action against violations, including removing content, suspending accounts, and reporting illegal activities to law enforcement.

Violations and Account Suspension

Any account found to be involved in illegal activities — including but not limited to DDoS attacks, hosting pornographic or obscene content, operating gambling or betting platforms, or any other activity that violates Vietnamese law — will be immediately and permanently suspended without prior notice.
Accounts suspended for violations of this Acceptable Use Policy will NOT receive any refund of prepaid subscription fees, credits, or any other payments made. All funds associated with the suspended account are forfeited.
We may also report any suspected illegal activities to the relevant Vietnamese law enforcement authorities and cooperate fully with any resulting investigation.
TOSE shall not be held liable for any damages, losses, or consequences arising from the suspension or termination of accounts involved in illegal activities.

7. Security and Data Protection

We implement industry-standard security measures to protect your data.

Our Commitments

Data encryption in transit and at rest
Regular security audits and vulnerability assessments
Incident response and breach notification procedures
Compliance with applicable data protection regulations

Your Obligations

Implement appropriate security measures for your applications
Do not store sensitive data (credentials, API keys) in client-side code
Report any security vulnerabilities to security@tose.sh promptly
Comply with applicable data protection laws for your users' data

8. Third-Party Services

The Service may integrate with or link to third-party services. These services are governed by their own terms and privacy policies.
We are not responsible for the availability, accuracy, or content of third-party services. Your use of such services is at your own risk.

9. Service Level and Support

Service availability and support levels vary by subscription plan.

Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

Support

Support response times and channels vary by plan. Enterprise customers may have access to dedicated support and custom SLAs.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that the Service will be uninterrupted, error-free, secure, or meet your specific requirements. You use the Service at your own risk.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold harmless TOSE, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of the Service or violation of these Terms
Your User Content or applications hosted on the Service
Your violation of any third-party rights or applicable laws
Any dispute between you and a third party relating to the Service

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.
You agree to waive any right to participate in class action lawsuits or class-wide arbitration against TOSE.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through the Service or via email at least 30 days before taking effect.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and close your account.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TOSE regarding the Service.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Notices

We may provide notices through the Service, email, or other reasonable means. You are responsible for keeping your contact information current.

16. Contact Information

If you have questions about these Terms of Service, please contact us at:

legal@tose.sh

By using TOSE.sh, you agree to these Terms of Service.