Legal

Fair Use Policy

Last updated: November 1, 2026

This Fair Use Policy outlines the acceptable use of TOSE.sh platform resources. We want to ensure all users have a great experience, so we ask that you use our services responsibly and in accordance with these guidelines.

1. Purpose of This Policy

TOSE.sh provides cloud deployment services designed to help developers build, deploy, and scale their applications efficiently.
This Fair Use Policy ensures that all users can enjoy reliable service by preventing abuse that could negatively impact the platform or other users.
We believe in transparency and want you to understand what constitutes fair use of our resources.

2. General Guidelines

To maintain a healthy platform for everyone, please adhere to the following guidelines:

Resource Usage

Use resources proportional to your actual application needs
Avoid artificially inflating resource consumption
Size your projects appropriately as your application grows
Do not use multiple accounts to circumvent resource limits

Application Behavior

Deploy applications that serve a legitimate purpose
Ensure your applications do not consume excessive resources during idle periods
Implement proper error handling to prevent resource waste from crashed applications
Use caching and optimization techniques where appropriate

3. Prohibited Activities

The following activities are strictly prohibited on our platform:

Resource Abuse

Cryptocurrency mining, including proof-of-work mining operations
Running distributed computing projects unrelated to your application
Excessive background processing that degrades platform performance
Using our platform as a proxy or VPN service
Running applications solely to consume allocated resources

Network Abuse

Conducting denial-of-service (DoS) attacks or participating in botnets
Port scanning or network probing of other systems
Sending unsolicited bulk emails (spam)
Hosting phishing websites or malware distribution
Traffic amplification attacks

Content Violations

Hosting illegal content or facilitating illegal activities
Distributing copyrighted material without authorization
Hosting adult content without appropriate age verification
Content that promotes violence, hatred, or discrimination
Applications that violate third-party intellectual property rights

4. Resource Limits

TOSE has no subscription plans. You choose the vCPU, RAM and disk for each project and pay for them by the hour from your workspace wallet. Fair use means staying within these boundaries:

Wallet and Billing

New accounts receive no free credit; all usage is paid from the wallet balance
Deploying requires a positive wallet balance
When the balance runs out, running workloads are suspended and disks are kept
Paid templates require a one-time unlock per workspace

Project Sizes

Each project has a maximum vCPU and RAM size, shown when you configure it
Persistent disks are billed on provisioned size while they exist

5. Build and Deployment Limits

To ensure fair access to build resources:

Build Quotas

Builds run on shared build infrastructure
Unused build minutes do not roll over to the next month
Concurrent builds may be limited
Build caching is provided to reduce redundant builds

Deployment Guidelines

Deploy updates as needed, but avoid excessive redeployments
Use preview deployments for testing before production
Clean up unused deployments to free resources
Rollbacks do not count against build quotas

6. Bandwidth and Traffic

Fair use of network resources includes:

Bandwidth Allocation

Bandwidth is not billed as a separate line item
Bandwidth overages may result in additional charges or throttling
CDN caching is provided to optimize bandwidth usage
Large file transfers should use appropriate storage solutions

Traffic Patterns

Normal web application traffic patterns are expected
Sudden traffic spikes should be legitimate (viral content, launches)
Sustained high-volume automated requests may be rate-limited
API rate limits apply to protect platform stability

7. Database Usage

For users of our managed database add-ons:

Database Guidelines

Use database resources appropriate to your application needs
Implement connection pooling to avoid exhausting connections
Regularly clean up unused data and optimize queries
Backup your data; we provide automated backups but you are responsible for your data

Storage Limits

Database storage is limited by the disk size you provision
Exceeding storage limits may require a larger disk
Large datasets should consider dedicated database solutions

8. Monitoring and Enforcement

We monitor platform usage to ensure compliance:

How We Monitor

Automated systems detect unusual resource consumption patterns
We review accounts flagged for potential policy violations
All monitoring respects user privacy and data protection

Enforcement Actions

Warning notifications for minor or first-time violations
Resource throttling for sustained overuse
Account suspension for serious or repeated violations
Permanent termination for egregious abuse

Appeals Process

You may appeal any enforcement action within 14 days
Contact our support team with details of your situation
We review appeals fairly and respond within 5 business days

9. Reporting Abuse

If you encounter abuse or violations of this policy, please report it to abuse@tose.sh.
Include relevant details such as project URLs, timestamps, and description of the issue.
We investigate all reports and take appropriate action.

10. Policy Updates

We may update this Fair Use Policy periodically to reflect changes in our services or address new issues.
Material changes will be communicated via email or through the platform dashboard.
Continued use of the service after policy updates constitutes acceptance of the revised policy.

11. Questions

If you have questions about this Fair Use Policy or need clarification on specific use cases, please contact us at:

support@tose.sh

Address: Ho Chi Minh City, Vietnam

By using TOSE.sh, you agree to this Fair Use Policy.